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01
SAP ERP
SAP ERP Support
Support enterprise SAP ERP environments through application troubleshooting, issue resolution, configuration analysis, and ongoing technical support.
SAP ERPSUPPORTOPERATIONS
SAP Enterprise Technology
SAP built around
the enterprise core.
SAP ERP support, upgrades, migration, integration, and ongoing application support for enterprise environments that businesses depend on.
SAP ERPSAP SRMERP UpgradationEHP MigrationIntegrationSAP PP
Enterprise Core
SAP
Enterprise PlatformActive
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Transform
S/4HANA
◇
Operate
IS-U / FICA
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Engineer
ABAP
◉
Govern
Security & GRC
SAP / Enterprise Core
SAP ERP Modernization
Modernize SAP around the way your
enterprise operates.
A structured implementation approach across core SAP, business processes, integrations, and technical engineering.
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02
UPGRADATION
ERP Upgradation
Support SAP ERP upgrade initiatives across versions, dependencies, configurations, integrations, and validation requirements.
UPGRADEVERSIONSVALIDATION
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03
SAP SRM
SAP SRM Upgradation
Support SAP SRM upgrade activities while considering the surrounding enterprise environment, dependencies, and operational requirements.
SAP SRMUPGRADEENTERPRISE
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04
MIGRATION
Migration & Integration
Support SAP migration and cross-platform integration across applications, data, enterprise workflows, and connected platforms.
MIGRATIONINTEGRATIONDATA
Discover · Configure · Integrate · EngineerSAP / IMPLEMENTATION
SAP Upgradation
Evolve the SAP environment
without losings the stability of the enterprise.
Structured SAP upgrade planning and execution across versions, dependencies, configurations, integrations, and validation requirements.
01
Assessment
Review the current SAP environment, versions, dependencies, configurations, and upgrade requirements.
02
Upgrade Planning
Define the upgrade approach, sequencing, technical dependencies, and validation requirements.
03
Upgrade Execution
Execute the planned SAP upgrade while managing configurations, integrations, and dependent components.
04
Validation
Validate application behaviour, integrations, technical components, and operational readiness after the upgrade.
SAP EHP Upgrade ExperienceEHP 7.2 → EHP 7.6
Assess · Plan · Upgrade · ValidateSAP / UPGRADE CONTROL
SAP Migration
Transition SAP from
one environment to the next.
SAP migration connects the existing environment to its target through assessment, planning, controlled transition, and operational validation.
SAP Migration Architecture
SOURCE → TRANSITION → TARGETExisting Landscape
SOURCESAP
SAP
Environment
Applications
Data
Integrations
Customizations
01
ASSESSEnvironment Assessment
Dependencies, integrations, data structures, customizations, and migration requirements.
02
PREPARETransition Planning
Migration approach, sequencing, target environment, technical dependencies, and validation planning.
03
MIGRATEApplication & Data
Move SAP applications, configurations, extensions, integrations, and enterprise data.
04
VALIDATETransition & Handover
Validate behaviour, integrations, data integrity, and operational readiness in the target environment.
SAP Migration EngineeringAssess / Plan / Execute / Validate
Target LandscapeSAP
TARGET
SAP
Environment
Validated
Integrated
Operational
Transition Ready
Source SAP Environment
Existing Landscape
ApplicationsDataIntegrationsCustomizations
01
ASSESS
Environment Assessment
Dependencies, integrations, data structures, customizations, and migration requirements.
02
PREPARE
Transition Planning
Migration approach, sequencing, target environment, technical dependencies, and validation planning.
03
MIGRATE
Application & Data
Move SAP applications, configurations, extensions, integrations, and enterprise data.
04
VALIDATE
Transition & Handover
Validate behaviour, integrations, data integrity, and operational readiness in the target environment.
Target SAP Environment
Transition Ready
ValidatedIntegratedOperational
Existing SAP LandscapeTarget SAP Landscape
SAP Application Support · L1–L3
Support that keeps SAP running.
Structured application support across first-line response, technical investigation, and deeper engineering intervention for SAP environments.
01
L1
FIRST LINE
First-Line Support
Initial incident handling, user issues, basic troubleshooting, service requests, and issue classification.
IncidentsUser IssuesTriage
SAP / L1→
02
L2
TECHNICAL
Technical Support
Application-level investigation, configuration analysis, technical troubleshooting, and issue resolution.
AnalysisConfigurationResolution
SAP / L2→
03
L3
ENGINEERING
Engineering Support
Deeper technical investigation, complex application issues, code-level fixes, and engineering intervention.
EngineeringCode FixesComplex Issues
SAP / L3→
TRIAGE · INVESTIGATE · ENGINEER
SAP / SUPPORT CONTROL
SAP Application Support & Maintenance
Keep SAP stable.
Maintain what matters.
Ongoing SAP application support and maintenance designed around the operational environment, with structured attention to monitoring, remediation, patching, and technical upkeep.
Maintenance Control
SAP Maintenance Operations
CONTINUOUS · PLANNED · RESPONSIVE
01
MONITOREnvironment Monitoring
Ongoing observation of SAP environments, operational conditions, and issues that may require attention.
02
REMEDIATEIncident Remediation
Structured troubleshooting and remediation of application and operational issues affecting SAP environments.
Enterprise
SAP
Support
Active Support
03
MAINTAINPatch & Maintenance
Planned maintenance activities, required patches, and technical upkeep across the SAP environment.
04
OPTIMIZEEnvironment Optimization
Continuous technical improvements that help keep the SAP environment maintainable and aligned with business needs.
MONITOR · REMEDIATE · MAINTAIN · OPTIMIZESAP / MAINTENANCE CONTROL
SAP Enterprise Services
Need support across your SAP environment?
From SAP ERP support and upgrades to migration, L1–L3 application support, and ongoing maintenance, let's discuss the environment your business depends on.
S/4HANAIMPLEMENTATIONUPGRADATIONMIGRATIONL1–L3MAINTENANCE
SAP / ENTERPRISE CORE